Effective Date: April 2024
Welcome to Shop Techbulletin (Managed by SILICWALL). By using our website, services, and purchasing products from our online store, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our website or making any purchases. If you do not agree with these terms, you should not use our website or services.
1. General Information
- Website Owner: Shop Techbulletin (Managed by SILICWALL)
- Email: shop@techbulletin.in, silicwall@gmail.com
- Phone: +91 94099 00055
- Address: Surat, Gujarat – 395006
These Terms and Conditions govern your access to and use of our website, including browsing, ordering, and purchasing products.
2. Acceptance of Terms
By accessing or using our website, you agree to abide by these Terms and all other operating rules, policies, and procedures that may be published from time to time. We reserve the right to modify, alter, or update these Terms at any time, and you are responsible for reviewing these Terms periodically for any updates.
3. Account Registration
To access certain features of our website, such as making purchases or creating an account, you may be required to register and provide certain information:
- Account Creation: When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login details, including your password.
- Account Security: You are responsible for all activities that occur under your account. If you suspect any unauthorized access or suspicious activity, you must notify us immediately.
4. Products and Services
- Product Availability: We strive to provide accurate product information on our website, but we cannot guarantee the availability of all items. If an item becomes unavailable after an order is placed, we will notify you and offer a full refund or suggest an alternative product.
- Pricing: All prices are listed in INR (Indian Rupees) and are subject to change without notice. Prices listed include applicable taxes, shipping costs, or other charges that may be added during checkout.
- Product Information: While we make every effort to provide accurate product descriptions and images, slight variations in color, design, and packaging may occur.
5. Order Process and Payment
- Order Placement: By placing an order through our website, you are making an offer to purchase products, which we may accept or decline. You will receive an email confirming receipt of your order, but this does not constitute acceptance.
- Order Confirmation: We will send an email confirming that your order has been processed. This email will include your order details and estimated shipping times.
- Payment Methods: We accept payments through the following methods Razorpay or Cash On Delivery (COD). Payments are processed securely through third-party payment gateways.
- Order Cancellation: We reserve the right to cancel any order due to fraud prevention, errors in pricing or inventory, or other unforeseen circumstances. If we cancel an order, you will receive a full refund.
6. Shipping and Delivery
- Shipping Information: We ship to the following countries: India. You are responsible for providing accurate shipping information.
- Shipping Costs: Shipping fees are calculated based on your location, the size of your order, and the shipping method selected during checkout.
- Delivery Times: Estimated delivery times vary depending on your location and the shipping method chosen. Domestic orders typically take 5-7 days, while international orders may take longer.
- Customs and Duties: International orders may be subject to import duties, taxes, or other fees, which are the responsibility of the customer.
7. Returns and Refunds
We want you to be satisfied with your purchase. Please review our Return & Refund Policy carefully.
- Returns: Returns are accepted within 3 days from the date of receipt. Returned items must be in new, unused condition and in their original packaging.
- Refunds: Once we receive and inspect the returned product, a refund will be issued to your original payment method. Refunds may take up to 3 business days to process.
- Non-returnable items: Certain items may not be eligible for return, such as opened personal care products, custom items, or digital products. Please refer to our Return & Refund Policy for details.
8. User Conduct and Restrictions
You agree not to:
- Violation of Laws: Use our website for any unlawful purpose or violate any applicable laws or regulations.
- Impersonation: Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
- Harassment or Harmful Content: Upload, post, or transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Interference with Website: Engage in any activity that disrupts or interferes with the functionality or performance of our website or services.
9. Intellectual Property
- Ownership: All content on this website, including text, images, logos, trademarks, and other materials, is owned by or licensed to Shop Techbulletin (Managed by SILICWALL) and is protected by intellectual property laws.
- Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website and its content solely for personal, non-commercial purposes. You may not reproduce, distribute, or modify any content without our express written consent.
10. Limitation of Liability
To the fullest extent permitted by law:
- No Liability for Damages: Shop Techbulletin (Managed by SILICWALL) is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
- Product Warranties: We do not provide warranties on the products sold, except as required by applicable law. All product warranties are limited to the manufacturer’s warranty, if applicable.
11. Indemnification
You agree to indemnify and hold harmless Shop Techbulletin (Managed by SILICWALL), its affiliates, employees, agents, and representatives from any claims, damages, liabilities, costs, or expenses (including reasonable attorney’s fees) arising out of your use of our website, violation of these Terms, or infringement of any third-party rights.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Surat, Gujarat, India. Any disputes arising from these Terms will be resolved exclusively in the courts located in Surat, Gujarat, India.
13. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. When we make changes, the updated Terms will be posted on this page with the updated effective date. You are encouraged to review these Terms periodically. Your continued use of our website after any changes to these Terms will constitute your acceptance of those changes.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: shop@techbulletin.in, silicwall@gmail.com
- Phone: +91 94099 00055
- Address: Surat, Gujarat – 395006